Course Highlights
1. Hospital Code of Conduct & Ethics
Duration: 1.5 hours
Goal: Instill a shared understanding of ethical behavior, professionalism, and patient respect.
Key Topics:
- Patient privacy & confidentiality (HIPAA equivalent standards)
- Ethical decision-making in healthcare
- Professional behavior & accountability
- Reporting misconduct and whistleblower protection
- Respect for patient rights and cultural sensitivities
Delivery:
- 45 mins: Interactive case studies
- 30 mins: Policy walkthrough
- 15 mins: Quiz + reflection
2. Hospital Systems & Protocols Overview
Duration: 2 hours
Goal: Familiarize staff with hospital workflows, roles, and critical SOPs.
Key Topics:
- Department roles and interlinking (OPD, IPD, ER, OT, ICU)
- Patient admission-to-discharge lifecycle
- Documentation protocols
- Infection control protocols and isolation guidelines
- Emergency response system and communication hierarchy
Delivery:
- 1 hour: Video-led walkthrough with examples
- 30 mins: SOP document review
- 30 mins: Simulation or case-based Q&A
3. Fire Safety & Disaster Preparedness
Duration: 1 hour
Goal: Ensure all staff can respond confidently during emergencies.
Key Topics:
- Hospital fire risk zones
- Evacuation plan (floor-wise, patient-first strategy)
- Use of fire extinguishers & fire alarms
- Code Blue, Code Red, Code Yellow awareness
- Handling medical gas shutdowns, electrical failures
Delivery:
- 30 mins: Video + infographics
- 15 mins: Quick response drills
- 15 mins: Quiz on protocols and roles
4. Electronic Health Records (EHR) Basics
Duration: 2 hours
Goal: Enable staff to navigate and accurately use the hospital’s EHR system.
Key Topics:
- Patient charting, notes, and record retrieval
- Medication orders and e-prescriptions
- Lab/test results tracking
- Audit trails and access permissions
- Data security and entry errors
Delivery:
- 1 hour: Hands-on screen demo + test login
- 45 mins: Task simulation (enter/edit/retrieve)
- 15 mins: Knowledge check
5. Interdisciplinary Communication
Duration: 1.5 hours
Goal: Improve collaboration between nurses, doctors, and admin for patient safety.
Key Topics:
- SBAR (Situation, Background, Assessment, Recommendation) technique
- Closed-loop communication
- Conflict resolution in care teams
- Communication in high-pressure situations
- Patient handoff best practices
Delivery:
- 45 mins: Role-play activities
- 30 mins: Video lessons and team exercises
- 15 mins: Communication checklist review
Total Hours: 8
This onboarding package ensures new and returning hospital staff are fully aligned with ethical standards, system familiarity, emergency readiness, EHR competence, and effective teamwork.